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General conditions

- Check in until 10 p.m. – Check out until 11 a.m.


- We inform our guests that smoking is forbidden inside rooms and suites. You are allowed to smoke on the balcony or in the large garden.


- Each room has a free covered parking space in our video-monitored garage. Instead, parking places in a private garage cost €10 per day.

Payment methods accepted:

We accept the majority of credit cards, but not cheques.

Animals are not allowed in the hotel. We apologize for the inconvenience.



- 3 days before your arrival = no penalty.
- 2 day before your arrival = 100% of the entire stay
During the high season (from 15 March to 15 January): Cancellation within 8 days before arrival = 100% of the entire stay



- Between € 500 and € 1000 on the day of booking

- 50% of the quota booked up up to 30 days before arrival

- the remaining amount up to 14 days before arrival


In case you lose the key of your room, €200 will be charged.


Failure to return the key at check-out results in an extra charge for the cost of the room, until the day the key is returned (e.g. check out 5 May, return key 8 May, penalty for failure to return key equal to the cost of the room for three nights)


Our rates always include our rich breakfast, WI-FI connection, underground garage, the use of our wellness area and pool and the tourist tax (2,20€).


Few simple steps are sufficient to start planning your holiday in Alto-Adige. Contact us immediately to find out the most suitable solution for you. No obligations.